How to Add an FTP Account to FileZilla

To add an FTP account to FileZilla:

  1. Open FileZilla.

  2. Select Site Manager from the File menu.

  3. Create or edit your site profile as follows:

    General tab
    • Host: (Listed on your hosting account’s Info page)

    • Port: (Leave blank)

    • Protocol: FTP - File Transfer Protocol

    • Encryption: Require explicit FTP over TLS

    • Logon Type: Normal

    • User: (Your cPanel username)

    • Password: (Your cPanel password)

    Advanced tab
    • Server Type: Default (Autodetect)

    • Bypass proxy: Off

    • Default remote directory: public_html

    Transfer Settings tab
    • Transfer mode: Passive

    • Limit number of simultaneous connections: Off

    Charset tab
    • Autodetect: On

  4. Click the Connect button.

  5. FileZilla may show an "unknown certificate" warning. If so, select the 'Always trust' checkbox, then click 'OK'. This will prevent the warning from showing up again for a while, but it might show up again in the future after certain types of system updates.

    Technical note: This is normal behavior for FileZilla regardless of whether or not the certificate is legitimate. Unlike most FTP apps, which check the local certificate store to determine if a certificate is likely to be legitimate, FileZilla deliberately and forcefully leaves it up to the user instead.

FileZilla should now be securely connected to your FTP account!