With HostM, your hosting account can be located in one of the following geographical regions: North America, Europe, or the Asia Pacific.
This is unlike most hosting providers, as they are typically not able to offer a choice of locations across the globe.
When you sign up for a hosting account with us, it is automatically assigned the most suitable geographical region based on the address associated with your client profile.
This offers the following important benefits:
Yes, this can be requested, although there is typically no need to change the geographical region of your hosting account, as it is already likely to be in the most suitable region.
If you do prefer a different geographical region for your hosting account, you may request for a change of location by opening a Client Care ticket via the secure Client Lounge and letting us know if you would like your hosting account to be transferred to North America, Europe, or the Asia Pacific.
We do not charge any fees to change the geographical region of your hosting account, as long as such requests are kept to no more than twice a year per hosting account.
If more frequent transfers are required, we may charge a $35 fee per transfer.
Unless otherwise requested, we shall perform the transfer during the destination region’s off-peak hours.
The switchover itself is recognized by most ISPs within 5 minutes, and no downtime is expected during this switchover period.
Please remember as always to ensure that your hosted domains are using the nameservers that we’ve provided, and not third-party nameservers.
Yes — if you would like different domains to be hosted at different geographical regions, you may purchase additional hosting accounts to accomplish this. Opening multiple hosting accounts also presents a number of other benefits.
Yes — as long as your domain registration provider offers the ability for you to change the nameservers for those domains, they can be hosted on your hosting account at HostM, allowing them to benefit from our features.