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What types of support do you provide? Do you provide telephone support?
We do not offer telephone support. All support are provided exclusively via our Client Care system which is located at the Client Lounge.

We encourage you to check out the Knowledge Base first since most of the common questions have been addressed in our manual. If you still can't find what you are looking for, you can send a request via our Client Care, located at the Client Lounge.

All support requests and resolutions will be recorded properly, thus provide us with records of communication that will be very helpful for us in solving your problems.
 
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