| The nameserver you are trying to use may not have been properly registered. If the nameserver is based on a domain registered with HostM.com, you can register the nameserver. Just send and Client Care Ticket to us and request for the nameserver(s) to be created. Please include the necessary info such as the nameserver IP addresses.
The nameserver information will be propagated within 48 hours.
To verify if the nameserver is properly registered with US registrars, please go to http://www.nsiregistry.com/whois. Enter your nameserver or IP address, choose Nameserver, and then submit. If it is a valid nameserver, its registration record will be displayed. If it is not valid, the error message will say "there is no match for the nameserver you entered." |